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Cognizant® Store Associate Assist
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Drive retail growth with AI-powered support

Imagine a retail environment where every associate begins the day equipped with clarity, confidence and purpose. No lag time. No guesswork. Just empowered teams ready to make an impact. And when it comes to onboarding, think days—not weeks—to get new hires engaged and contributing seamlessly.
That experience becomes reality with Cognizant Store Associate Assist—a dedicated AI agent offering real-time support to frontline teams. By streamlining workflows and eliminating friction, it helps staff focus on what matters most: delivering exceptional customer experience. And thanks to its ability to learn and adapt to usage patterns, the solution evolves into a smarter and, more personalized assistant that drives efficiency while staying intuitive and user-friendly.
Ready to see it in action? Here are three powerful ways Cognizant Store Associate Assist transforms the retail floor.
Store onboard assist
Store onboard assist

AI-powered, conversational training helps associates learn faster with real-time, role-specific guidance—cutting onboarding time by up to 25% and freeing up more time for customer engagement.

A store worker showing something on a tablet to two colleagues
Store operations assist
Store operations assist

Simplifies decision-making and daily tasks, reducing friction and improving employee satisfaction by up to 50%—for a smoother, more intuitive shopping experience.

A smiling retail store worker holding a tablet in a fruits and vegetable section
Store business assist
Store business assist

Leverage real-time insights into store performance, inventory, and asset health. With 95% asset uptime, your AI agent will help minimize disruptions and align operations with business goals.

A smiling retail store worker holding a tablet next to a stack
See the power of Cognizant Store Associate Assist

Empower your retail associates with real-time insights and guided support—streamlining tasks, enhancing customer service, and driving operational efficiency right from their mobile devices.

Know more
Close up view of a paying at a merchant by using mobile phone.

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.