Retail Technology Solutions

Welcome to Cognizant's Store of the Future. With the emergence of the experience economy, we envision a future where retail spaces transcend traditional shopping, transforming into immersive environments that captivate, engage and inspire. In the Store of the Future, every visit is more than a transaction—it’s an experience worth remembering and one that redefines your expectations of retail.

Cognizant NRF Booth Tour 2025

Missed us at NRF 2025? Don’t worry – you can still experience all the innovation we brought to the event. Watch our official NRF Booth Tour video to get a first-hand look at how we are helping retailer’s thrive in today’s experience economy by implementing cutting-edge technology and smart solutions.

FLAGSHIP SOLUTIONS

Targeted solutions

Smart solutions that help providers transform for the digital age.

Stores 360

Enhance your retail store operations value chain to minimize friction in store processes.

View solution

A young person in a blue suit, standing behind a computer screen and holding a mobile phone with screen displaying a QR codefacing down

Modern store checkout

Streamline checkout processes and empower store associates with modern retail solutions.

View solution

A woman with a shopping cart and a child are looking inside a freezer located in the frozen section aisle of a grocery store

Connected storefront

Drive engagement with immersive physical-virtual retail environments.

View solution

Man looking scrolling through a shopping portal on a tablet

Intelligent marketing

Use customer insights to personalize your marketing campaigns and build customer loyalty.

View solution

A customer at the checkout counter in a retail store handing a mobile phone to the cashier

RETAIL ECOSYSTEM

Offerings

Cognizant's retail practice helps retailers turn today's pain points into new business opportunities.

Customer-first merchandising

Successful merchandising is a mission-critical retail function that is part art, part science. It requires detailed planning, optimized business processes, data mining and analytics, while allowing the flexibility to react to market conditions.

Learn more

Supply chain management

Rewrite your supply chain into one that is more flexible and responsive. Position your business to deliver the seamless, flexible retail experience that today’s global, always-connected shoppers demand.

Learn more

Reinvigorating Shopping

Helps retailers integrate their mobile and point-of-sale (POS) systems seamlessly and quickly into the Amazon Just Walk Out solution, which on an average, just takes 3–5 months to implement.

Learn more

Reimagined physical spaces

Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drain on your resources.

Learn more

GAME-CHANGING RETAIL

The retail segments we serve

Grocery stores

Enable seamless online shopping, personalized recommendations, optimized inventory and streamlined operations for happier customers and lower costs.

Discount stores

Optimize merchandising, increase supply chain efficiency and generate product mix forecasts to attract cost-conscious consumers.

Department stores

Maximize customer service and profits and meet changing demands, rising competition and complex supply chains.

Specialty retailers

Enhance the future of shopping by harnessing AI-driven insights, personalized marketing and streamlined operations.

Convenience stores

Transform the convenience store experience with streamlined checkout, impactful loyalty programs, intelligent shelf technology and data-driven insights.

DRIVEN BY RESULTS

Experience makes a difference

Helping you serve the changing needs of your customers, today and into tomorrow.

RESULTS

Retail giant modernizes OMS with Google Cloud Platform

RESULTS

Retail giant modernizes OMS with Google Cloud Platform

Our client is one of the largest omnichannel retailers in North America. With a rapidly growing digital marketplace, the company needed to modernize its legacy applications.

RESULTS

G-Star RAW scales OMS with cloud

RESULTS

G-Star RAW scales OMS with cloud

Cognizant adds flexibility and scalability for retailer.

Different stacks of denim pants on display

RESULTS

Ocado Retail customer base grows by 17%

RESULTS

Ocado Retail customer base grows by 17%

A new data platform and marketing suite enable the online grocery retailer to attract customers with personalized offers and recommendations.

RESULTS

Cloud analytics improves retail

RESULTS

Cloud analytics improves retail

A new modern data, multi-cloud architecture and updated analytics give global convenience store retailer vital intelligence at the transaction level.

Intelligent orchestration at scale

A Cognizant commissioned Forrester Consulting survey found 44% of retail, consumer goods and travel and hospitality leaders plan to invest in their CX practice by 5% or more over the next year. In this guide, we summarize key findings from the research, a CX maturity model, and real steps brands can take to move forward.

Download the guide

Download the infographic

Learn more about Cognizant Moment

Cognizant named as Leader in Retail IT Services PEAK Matrix® Assessment 2024

Cognizant was named a Leader in the Retail IT Services PEAK Matrix Assessment, which assesses 24 service providers and details their service focus, IP/solutions, domain investments and case studies.

Download the assessment

Cognizant named a Leader in the ISG Provider Lens® 2024 Retail & CPG Services report

Cognizant has been recognized as a Leader in the 2024 Information Services Group (ISG) Provider Lens™ Retail & CPG Services report, which assesses 33 US retail and CPG service providers.

Cognizant named as Leader in Retail IT Services PEAK Matrix® Assessment 2024

Cognizant was named a Leader in the Retail IT Services PEAK Matrix Assessment, which assesses 24 service providers and details their service focus, IP/solutions, domain investments and case studies.

Download the assessment

Cognizant named a Leader in the ISG Provider Lens® 2024 Retail & CPG Services report

Cognizant has been recognized as a Leader in the 2024 Information Services Group (ISG) Provider Lens™ Retail & CPG Services report, which assesses 33 US retail and CPG service providers.

Our retail partners and alliances

We collaborate with top-tier organizations to broaden our services and deliver holistic solutions to our clients. Our alliances with industry-leading companies empower us to offer cutting-edge innovations within the retail industry.

BUSINESS INTELLIGENCE

Recently published insights

BLOG

Five truths about the retail store experience

Customers are the heart of retail. Create innovative in-store experiences that boost reach, relevance and revenue with these five lesser-known truths.