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Buying in to new strategies can help retailers keep pace with the accelerated pace of change.

Discounters face intense pressure within the industry—from big box chains to global e-commerce providers. A sound business strategy plus the right solutions can help you enhance cost-competitiveness and keep shoppers loyal to your stores.
Cognizant can help, from shopper loyalty and customer relationship management (CRM) systems to workforce management solutions. Our team of retail and technology experts can guide you through how to revive existing markets, jumpstart new ones and provide seamless customer service within tight cost constraints.
CASE STUDY
Retail leaders can capitalize on consumers’ new shopping behaviors

Read how against long odds, category-leading retailers got it done during the pandemic. Next up is readying for the post-vaccine era.

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Our capabilities

Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.