Cognizant® Store Associate Assist

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Better tools. Happier teams. Proven results.

Cognizant Store Associate Assist is a gen AI-powered, multi-agent solution built on Microsoft Copilot, designed to enhance the store associate experience and enable retail associates to operate smarter and focus on higher-value activities.

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<h3><span class="text-regular"></span>Drive retail growth with AI-powered support</h3> <h5>Imagine a retail environment where every associate begins the day equipped with clarity, confidence and purpose. No lag time. No guesswork. Just empowered teams ready to make an impact. And when it comes to onboarding, think days—not weeks—to get new hires engaged and contributing seamlessly.<br> </h5> <h5>That experience becomes reality with Cognizant Store Associate Assist—a dedicated AI agent offering real-time support to frontline teams. By streamlining workflows and eliminating friction, it helps staff focus on what matters most: delivering exceptional customer experience. And thanks to its ability to learn and adapt to usage patterns, the solution evolves into a smarter and, more personalized assistant that drives efficiency while staying intuitive and user-friendly.<br> </h5> <h5>Ready to see it in action? Here are three powerful ways Cognizant Store Associate Assist transforms the retail floor.</h5>

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Store onboard assist

AI-powered, conversational training helps associates learn faster with real-time, role-specific guidance—cutting onboarding time by up to 25% and freeing up more time for customer engagement.

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Store operations assist

Simplifies decision-making and daily tasks, reducing friction and improving employee satisfaction by up to 50%—for a smoother, more intuitive shopping experience.

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Store business assist

Leverage real-time insights into store performance, inventory, and asset health. With 95% asset uptime, your AI agent will help minimize disruptions and align operations with business goals.

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Revolutionize Retail Operations with Our AI-Powered Assistant

Empower your associates with a GenAI-driven solution to streamline onboarding and daily tasks. Leverage actionable data to deliver personalized shopping experiences and boost operational efficiency.

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