Premier properties and smart hospitality

Modernize with a Teradata to BigQuery migration

Learn how Cognizant and Google Cloud partnered to enable scalability, security and advanced data analytics for IHG Hotels & Resorts.

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<h3>Hospitality meets technology excellence</h3> <h5>Cognizant’s property operations transformation is helping the hospitality industry create seamless, personalized and engaging experiences for guests across all touchpoints. By leveraging a central reservation system (CRS) with property-level property management systems (PMS), Cognizant is helping businesses reduce costs, assist guests and increase operational efficiency.</h5> <h5>Industry commitment to using technology for better outcomes is evident, with 76% of hotels investing in IT to achieve these goals. And 54% of hotels plan to migrate their PMS to mobile devices from static terminals, highlighting a shift toward flexibility and improved guest experience.</h5>

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HOSPITALITY ECOSYSTEM

<h3>Targeted solutions</h3> <p>Cognizant offers solutions specific to the challenges of hospitality companies.</p>

Omnichannel transformation

Next-generation contact center solutions enhance and personalize customer experiences and transform loyalty programs.

Property operations

Modernize your PMS and CRS and provide comprehensive property and store support.

Franchise and owner operations

Access onboarding services and robust owner-finance solutions to adapt to evolving workforce needs.

Associate experience

Optimize core HR functions and implement engagement tactics to improve associate experience.

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ADDITIONAL CAPABILITIES

<h3>Industry offerings</h3> <p>Digital solutions designed to accelerate growth</p>

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Cognizant® Adaptive Spaces

Turn your physical space into a differentiator, not a drag on your resources.

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Safe buildings

Mitigate risk and reopen your buildings safely with our digital approach combining instrumentation and data analytics.

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Cognizant's SwiftCloud HCM services

Powered by Oracle Cloud HCM, Cognizant’s SwiftCloud HCM unifies HR processes, talent and workforce management, employee experience, payroll and analytics.

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DRIVEN BY RESULTS

<h3>Explore real-world successes in the hospitality industry</h3> <p>Helping you serve the changing needs of your customers, today and into tomorrow.</p>